Hi there,
Welcome to the September issue of our Advisor Newsletter! 🎉
We’re excited to kick off this school year and a new way to stay connected with you. This newsletter is designed to keep you in the loop on everything from new features and success stories to upcoming events and collaborative opportunities.
Thank you for being part of the Coach community. We’re looking forward to sharing updates, learning together, and building something great—side by side.
In this edition of our Advisor Newsletter we feature some product updates, great advisor tips, impact stories and more exciting updates.
Let’s jump in!
As you know, Coach is constantly improving the experience for all users, and we continue to lay the groundwork to serve you and your learners better!
Here are some amazing product updates:
- New learner onboarding
- 22 new activities
- Verified sources & dynamic data
- Quality benchmarks alignment
- Improved Activity Completion
Feeling stuck or don’t know where to start? We created this guide just for you!
Let us help you plan and deliver effective student learning experiences with Coach using a backward design approach.
You’ll learn how to:
- Identify specific career development goals for your learners
- Choose Coach activities that support those outcomes
- Collect meaningful evidence of learning and growth
- Facilitate reflection, reinforcement, and continuous use
New Admin Account Released!
This past quarter we rolled out our new Administrator Account designed specifically for partners like you! This powerful tool provides you with a comprehensive overview of your entire program and organization, making it easier to track usage, impact and help you to manage and optimize Coach within your program.
In the Admin view, you have access to the following:
Insights: Get real-time data to track performance and identify opportunities for growth — our Insights tab is on the roadmap for Advisor accounts (coming soon!).
License Management: Easily manage licenses and users across your organization.
Impact Data: Access detailed reports on the impact of your program, with key metrics at your fingertips.
Usage Tracking: Monitor product usage at the individual level to understand how your team is engaging with the platform.
Chat History: Review chat history summaries to stay on top of communications with your team and learners.
Wondering how to talk about Coach to colleagues and users?
Here is one way you can describe Coach, but we know you can make this description your own!
Imagine giving every student a career coach in their pocket…
That’s what Coach does!
Coach is an AI-powered chatbot that helps learners explore careers, practice interviews, build resumes, and even work through soft skills like time management or imposter syndrome, all through interactive, guided conversations.

Are you a Career Coach interested in trying out new AI tools to support job seekers?
Do you want to help shape the future of career exploration and advising?
US-based career coaches are invited to participate in the Career Support Study, a 6-week program exploring how different types of career support help people take the next steps in their careers.
Click on “register here” and cite "CareerVillage newsletter" as your reference when filling out the form!
We’re here to support you every step of the way. Here are some useful links to valuable information!
Jared Chung has been at the forefront of technology, education, and social impact for over a decade. As the Founder and Executive Director of CareerVillage.org, Jared has led technology platforms that have reached over 9M unique individuals and has earned innovation awards from Lumina Foundation, Fast Forward, Points of Light, Zendesk Foundation, and more.
If you’re looking to stay up to date on how AI is impacting the labor market, subscribe to Jared’s newsletter, The Agentic Era.
Subscribe to Jared’s Newsletter!Copyright (C) 2026 CareerVillage.org. All rights reserved.
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